Christmas Collector App 2023 Campaign
Frequently Asked Questions
Q. How does the Christmas Collector scheme work?
A. You will receive the Christmas Collector campaign on the homepage of the Morrisons More App or website. You need to click the ‘Activate Now’ button no later than Sunday 26th November 2023. You will then need to spend the required amount in 4 out of the specified 5 weeks to qualify for your More Points bonus.
Q. Why am I not part of the promotion?
A. This is a targeted app offer so don't worry if you've not received our Christmas Collector. You can still benefit from all of our More Points offers and More Card Exclusives discounts in store and online. And will continue to receive personalised offers relevant to you. Keep your eyes peeled, and keep scanning your Morrisons More Card so that future promotions can be tailored to you and your shopping habits.
Q. Why do I have to click the ‘Activate Now’ button?
A. The customer must click the ‘Activate Now’ button in the first two weeks of the scheme to let us know that they are participating in the scheme, so we can calculate their weekly spends and send them regular email communications on how they are getting on in the scheme.
Q. I didn't click ‘Activate Now’ until Week 2 will my Week 1 shops still count?
A. Yes, as long as you have used your Morrisons More card every time you shopped and spent the correct amount it will still count. You must activate no later than the 26th November 2023.
Q. What happens if I forgot to scan Morrisons More More Card?
A. You must use your Morrisons More card when you shop, either at the till or have your Morrisons More Card linked to your online account for the spend to count. We are unable to add any spends retrospectively.
Q. Can I split my spend over several smaller shops rather than in just one transaction?
A. Yes, you can shop as little and as often as you like within a week to build up your total, this includes any shops you do both in store and online as long as you scan your Morrisons More card with each transaction. For example your target spend for Week 1 may be £60, you shop in store on Monday and spend £33, Tuesday spend £5 and Friday spend £27 – your total for the week would be: £65, meaning you have hit your Week 1 spend of £60.
Q. I shop both in store and online - will my weekly total include both?
A. Yes, as long as you scan your Morrisons More card when shopping in store and have your Morrisons More card linked to your online account we will combine your total spend at Morrisons for the week. Online spend will only qualify in the week that you receive a delivery. Your spend will appear on your app up to 72 hours after you have received your delivery.
Q. When do I receive my Christmas Collector Bonus?
A. When you have completed 4 out of 5 weeks and activated the campaign you will qualify for the Christmas Collector bonus. The More Points bonus will be added to your ‘More Points’ balance within 72 hours of completing the Collector. Once you have over 5000 More Points in your account you can generate a Fiver.
You will have 3 months to redeem your £5 More Card voucher once generated. Terms and conditions will apply.
If it's after Thursday 21st December 2023 and you believe you've met the full terms and conditions to receive your bonus, please chat to one of our agents or complete an enquiry form below and one of our team will look into it for you.
Q. When must I activate my Christmas Collector by?
A.To take part in the Collector scheme you must click ‘Activate Now’ in the Morrisons More App no later than the 26th November 2023.
Q. How will I receive my More Points Bonus?
A. Your bonus will be awarded as More Points to your More Points balance within 72 hours of qualifying. Your More Points balance can be found in the 'Fivers' section of the Morrisons More App or website.
Terms & Conditions will apply.
Q. Can I change how I want to receive my Bonus?
A. You will be awarded your bonus in More Points. Once your More Points bonus has been added to your More Points balance you can choose how you would like to use your points. You need to convert your 5000 More Points to a £5 More Card voucher, which you can choose to either load to card to use in store or request an e-code to use online. Once you make your selection you cannot change your mind.
Q. What are the exclusions from my weekly spend?
A.Total spend excludes; Spirits in England and all alcohol in Wales & Scotland, fuel, cash back, fireworks, lottery, online games and instant tickets, tobacco, tobacco-related products, prescription medicines, and pharmacy services, infant milk and formula, gift vouchers, E top-ups, bonus stamps, postage stamps, Christmas saver stamps, digital Christmas saver stamps, photo processing, car park tickets, dry cleaning, and vending machines. Excludes Morrisons Daily and delivery charges.
Q.Does my Bonus expire?
A.Once you convert your 5000 More Points to a £5 More Card voucher (either load to card to redeem in store or via an e-code to redeem online) you have 3 months to redeem your voucher. The expiry date will be visible within the More App or website within the 'Fivers' section.
Q.Where can I track my weekly progress?
A.Great news! You can track your progress on the Morrisons More App and Website, please ensure you log in with the same details as your usual Morrisons account. You can download our Morrisons More App via the Google Play or Apple App Stores.